***Due to network maintenance, the Online Account Management system will be offline beginning at 5:00 pm, Thursday, September 24, 2020. We are not sure how long systems will be offline, but it could be a few hours.***
About the Department
The Public Works Department is responsible for utility billing, infrastructure maintenance, water/sewer line maintenance, water meter installation/maintenance, and utility line locates.
Backflow inspections are administered by SC Tracking. They can be contacted at 1-866-232-0174.
Additional responsibilities include:
- Trash/recycling requests & feedback
- Code enforcement
- Eye on Water program
- Road, signal, & signage maintenance
- Water conservation efforts
The Public Works Department strives to offer a high level of service efficiently and transparently. If you have a service request during regular office hours, please call 817-490-5732 or email publicworks@westlake-tx.org. After hours, please call 817-490-5729.