Public Works

Residents on Automatic Bill Pay Please Read

^{Updated December 3, 2018}

If you signed up for auto-pay, now is a great time to double-check your account numbers & bill delivery methods. Cards expire, bank account numbers change, and email addresses get updated. The end of the calendar year is a great time to make sure everything is up to date!

If you are interested in signing up for an online account, here is the quick setup guide to get you started. Keep in mind that you must update your password before the system will give you access to most functions. 

If you need help, please feel free to call (817-490-5732) or email your public works assistant, Dianna Orender.

Winter Quarter Averaging begins December 1st

^{Updated November 12, 2018}

Every year, residential sewer charges are determined by your water usage during the Winter Quarter (December, January, February). We will calculate every resident's average during the month of March, and you should see any changes on your April bill. 

If you are new to Westlake, you will be assigned the system average (15,000) until you have resided in Westlake through a complete Winter Quarter. Your sewer charges may still vary, as the system average is the maximum you can be charged. So if you use less than 15,000 gallons of water in a month, you will be charged according to your usage. 

Please see our dedicated Winter Quarter Average page for more details.

Domestic & Irrigation Account Combinations

^{Updated November 12, 2018}

For those of you who have received two bills for your indoor & irrigation use, good news! All residential accounts should now be receiving one bill. Your consumption & charges are listed separately, so you can still monitor usage. 

If you have questions, please contact your Public Works Assistant, Dianna Orender, at 817-490-5732 or via email.

Services Provided by Public Works:

Water & Sewer

Trash & Recycling

Street & Sign Maintenance 

Conservation & Backflow Prevention