Public Works

Post Office No Longer Forwarding Mail Addressed to Town's Old Addresses

^{Posted November 7, 2019}

If you regularly send utility payments through either your online banking site or an automatically printed check system, please check the mailing address. The Post Office has forwarded mail addressed to 3 Village Circle & 1301 Solana Blvd for far longer than our forwarding order requested. The end of the year is a great time to review all of your online account information to ensure accuracy. Please make sure all utility payments are addressed to:

Town of Westlake
1500 Solana Blvd
Bldg 7, Ste 7200
Westlake, TX  76262

Or if you'd like to avoid the hassle, automatic draft payments are available.

If you suspect your payment was returned to the bank, please check with your bank first. You do not need to contact Utility Billing to notify us, as we are aware. Any late fees or penalties will be waived due to the unexpected nature of this situation.

If you have any questions or concerns, please feel free to contact your Public Works Assistant, Dianna Orender at 817-490-5732 or email at dorender@westlake-tx.org.

About the Department

The Public Works Department is responsible for utility billing, infrastructure maintenance, water/sewer line maintenance, water meter installation/maintenance, and utility line locates. 

Backflow inspections are administered by SC Tracking. They can be contacted at 1-866-232-0174.

Additional responsibilities include:

• Trash/recycling requests & feedback
• Code enforcement
• Eye on Water program 
• Road, signal, & signage maintenance
• Water conservation efforts

The Public Works Department strives to offer a high level of service efficiently and transparently. If you have a service request during regular office hours, please call 817-490-5732 or email publicworks@westlake-tx.org. After hours, please call 817-490-5729.