Domestic & Irrigation Account Combinations
Updated September 28th, 2018
For those of you who have always received two bills for your indoor & irrigation use, good news! We will be combining those accounts over the next couple of months. This means, once we have combined your accounts, you will only get one utility bill from the Town of Westlake. Your consumption & charges will be listed separately, so you can still monitor usage.
***UPDATE: All residential accounts should now receive only one bill. If you are a residential customer & receive two bills after October 1st, please contact the Public Works Department: 817-490-5732***
If you have questions, please contact your Public Works Assistant, Dianna Orender, at 817-490-5732 or via email.
ALL TRASH & RECYCLING CUSTOMERS:
We want to let our residents know about an upcoming rate increase from Republic Services regarding trash and recycling services. While Republic has not raised our service rates since 2016, a representative was present at the June 18 Town Council workshop to explain the recent changes in the recycling commodities market and the need for the rate increase. For more detail, here is a link to Republic's presentation at the meeting.
Town Council approved the $1.25 combined monthly increase ($0.25 for trash and $1.00 for recycling) at their June Council meeting but you will not see the effect until we are able to conduct a follow-up recycling cart audit [updated September 2018].
Over the coming months, please look for more information regarding our trash and recycling services through inserts in your utility bill, on our social media accounts, and in our Simply Westlake magazine. Additionally, please be sure to check your mailbox next week for an informational letter from Republic Services which can also be viewed here.
Additionally, we have recently partnered with Republic Services to conduct an audit of all residential trash & recycling carts being serviced in the Town. You may see a difference in your utility bill if we did not previously show the correct number of carts for your household. As a reminder, every home is granted one trash cart & one recycling cart included in the standard rate of $12.54 per month effective July 1, 2018.
Republic Services has also sent out letters regarding the new charge for additional recycling carts. If you have a discrepancy in the number of carts noted in their letter, please contact Dianna Orender via email or at 817-490-5732 for assistance.
Every additional trash cart is $4.33 per month (decrease effective July 1) and each additional recycling cart will be $1.89 per month beginning once we can conduct a follow-up recycling card audit [updated September 2018].
As always, please feel free to contact any of the following with any questions or concerns regarding our Westlake trash and recycling services.
Jarrod Greenwood, public works director, at 817-490-5717
Dianna Orender, public works assistant, at 817-490-5732
Jeri Harwell, Republic Services municipal manager, at 817-953-7224
Services Provided by Public Works:
Water & Sewer
Trash & Recycling
Street & Sign Maintenance
Conservation & Backflow Prevention