Public Works Story Archive

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Dove/Ottinger to be Repaired in Early August

Updated September 20, 2019

Reliable Paving will soon be repairing & sealing the stretch of Dove/Ottinger Road between Davis Blvd & the Academy. Repairs will begin August 5th and should take around two weeks, weather permitting.

Please be aware & let your neighbors know we may experience lane closures and detours. Our local cyclists may want to plan a different route during that time. Please call or email the Public Works Department if you require further details.

UPDATE: Crack sealing will go on for the next two weekends (08/31 & 09/07). Once that is complete, crews will begin the re-striping, which should take about a week, weather permitting.

UPDATE: Crack sealing should be finished up this Saturday (09/21). Striping will take place as soon as that is complete.

Frontier Internet Outages

Posted July 10, 2019

We have been getting reports from some Frontier customers that they are experiencing an interruption to their internet service. Frontier customer service is quoting our residents 10-14 days before they can come out for repairs.  We are in touch with Frontier regarding this issue. 

Here is the website Frontier provided that allows us to check on service outages.

And here are the contacts that you may call or email if you have problems: 

Area GM – Ryan O’Neill – 940-765-1187  Ryan.oneill@ftr.com

SVP & GM – Pedro Correa – 469 – 646 – 9026  Pedro.m.correa@ftr.com

Fall Cleanup Scheduled for October 26th

Posted September 13, 2019

This year's Fall Cleanup will be Saturday, October 26th. Fort Worth's Crud Cruiser will be available from 9-11am that day to collect your household hazardous waste items. Large dumpsters for disposing of bulk waste will be available both Saturday & Sunday of that weekend. This event is for Westlake residents only. Please be prepared to show ID & a utility bill to prove residency. 

The event will be held at the Town of Westlake Maintenance Building (formerly the Old Fire Station) at 2900 Dove Road. See our dedicated Fall Cleanup page for more information. 

Town Hall Closed for Memorial Day

Posted May 24, 2019, 4:00pm

Town Hall will be closed Monday, May 27th in observance of the Memorial Day holiday. If you have a water or sewer emergency that requires immediate attention please call the after hours water emergency number at 817-490-5729. You can also email the Public Works Department at publicworks@westlake-tx.org if you have a matter that needs attention when we return to the office on Tuesday, May 28th. 

Trash pickup will NOT be affected. It will run as scheduled on May 31st.

The next bulk pickup day will be June 14th.

Accident on Hwy 170 Interrupts Power to Academy

Updated May 17, 2019, 4:15pm

Earlier this afternoon, a semi-truck was involved in a major accident on Hwy 170 at Roanoke Road. This resulted in a power outage at Westlake Academy and intermittent phone & internet outages at Town Hall. 

The situation has been cleared & services have been restored. If you are having problems with these services, please call the Public Works after-hours number at 817-490-5729.

AT&T Phone Lines Down Along JT Ottinger Road

Posted May 13th, 2019

AT&T notified Westlake staff earlier today that a phone line at SH 170 & JT Ottinger Road was damaged. Service to residents living east & south of the area may be affected. This outage may affect residents along JT Ottinger, Mahotea Boone, & Paigebrooke. 

Crews are currently onsite installing a new cable. Service should be restored late this afternoon.

Plastic Easter Eggs Are Not Recyclable

Updated April 11th, 2019

Per Republic Services:

An Easter egg hunt with colorful plastic eggs is a spring tradition, but you may want to consider an eco-friendly update this year. Plastic eggs are not recyclable, and some have been shown to contain lead paint and the harmful chemical BPA.

If you need to buy new eggs this year, look for ones labeled “BPA-Free.” An even safer option are the wooden, ceramic and cloth eggs available online and at craft stores. Many of these eggs have hollow centers so you can still fill them with treats for the kiddos. Whichever eggs you choose for your egg hunt, make sure they all get collected to avoid accidentally littering.

If you’re retiring your plastic eggs this year, either donate them or use them to make decorations such as Easter centerpieces and wreaths. Check out this article from Pop Sugar for more ideas.

Friday April 19 Trash & Recycling Collection

Posted April 18th

Town Hall will be closed on Friday, April 19th in observance of the Good Friday holiday. Trash & Recycling will be picked up, per the regular collection schedule. If you have any problems with your pickup, please email your Public Works Assistant at dorender@westlake-tx.org. If you need immediate assistance, please call the Public Works On-Call number, 817-490-5729.

Winter Quarter Averages Will Show on April Bill

Updated April 3, 2019

Every year, residential sewer charges are determined by your water usage during the Winter Quarter (December, January, February). We calculated every resident's average during the month of March, and you will see the changes on your March bill, issued April 8th. 

If you are new to Westlake, you will be assigned the system average (15,000) until you have resided in Westlake through a complete Winter Quarter. Your sewer charges may still vary, as the system average is the maximum you can be charged. So if you use less than 15,000 gallons of water in a month, you will be charged according to your usage. 

Please see our dedicated Winter Quarter Average page for more details.

Residents on Automatic Bill Pay Please Read
Updated December 3, 2018

If you signed up for auto-pay, now is a great time to double-check your account numbers & bill delivery methods. Cards expire, bank account numbers change, and email addresses get updated. The end of the calendar year is a great time to make sure everything is up to date!

If you are interested in signing up for an online account, here is the quick setup guide to get you started. Keep in mind that you must update your password before the system will give you access to most functions.

If you need help, please feel free to call (817-490-5732) or email your public works assistant, Dianna Orender.