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1. What do I do if I did not get credit for my last payment?

Please contact Dianna Orender at 817.490.5732 or email her at utilitybilling@westlaketx.gov. Please note your account number, billing month, date of payment, and form of payment with check number if applicable.

2. I think I have a water leak? Who do I need to contact to come out to my home?

Please contact Public Works at 817.490.5732 or if it is after hours, call 817.490.5729.