Click to Home

Go To Search

Code Red

Public Utilities
Jarrod Greenwood
Public Works Director

Customer Service

Sherry Lewis
1500 Solana Blvd.(The Terrace)
Bldg. 7, Suite 7200
Westlake, TX  76262

Ph: (817) 430-0941 Main
Ph: (817) 490-5717 Director
Fx: (817) 430-1812

The Town of Westlake is serviced by a number of public utility companies. Many of the following companies service only certain geographical areas within the town:

Variance in Service Providers Based on Location
While various utility providers service the Town of Westlake, not all providers service all areas of the town. For convenience in locating utilities in your area, view utilities by subdivision for an alternative listing.

Verizon service transfers to Frontier... a note from your Public Works Director Jarrod Greenwood for residents in the Verizon service area.

Staff met with the Frontier Communications representatives to discuss the transition issues in Westlake and how we can get them quickly resolved. While the transition has not been a smooth one, staff was relieved to know that the same Verizon engineers and municipal contacts that we have worked with since 2003 will remain with Frontier.

The list of Frontier contacts below will assist in escalating any unresolved issues. However, please remember you can always contact Jarrod at Westlake Town Hall to assist if you prefer via email or his cell at 817-680-1422.

Tier 1: Consumer Customers: Service/Repair/Billing

• Senior Manager - Sandra Dupar, Call 972-795-8308 (if customers have been waiting for service, repair, billing), or email her.  

• Business Customers & Installation (Consumer & Business) (business or new residential with new installation) - Senior Manager Michael High, Call 469-646-9193 or email him

Tier 2: All Consumer & Business Customers:

• Area GM Ryan O'Neill; Call 940-765-1187 (residents can call him on his cell directly if they don't want to talk to customer service) or via email.