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If you regularly send utility payments through either your online banking site or an automatically printed check system, please check the mailing address. The Post Office has forwarded mail addressed to 3 Village Circle & 1301 Solana Blvd for far longer than our forwarding order requested. The end of the year is a great time to review all of your online account information to ensure accuracy. Please make sure all utility payments are addressed to:Town of Westlake1500 Solana BlvdBldg 7, Ste 7200Westlake, TX 76262
Or if you'd like to avoid the hassle, please feel free to sign up for automatic draft payments.
If you suspect your payment was returned to the bank, please check with your bank first. You do not need to contact Utility Billing to notify us, as we are aware. Any late fees or penalties will be waived due to the unexpected nature of this situation.
If you have any questions or concerns, please feel free to contact your Public Works Assistant, Dianna Orender at 817-490-5732 or email at firstname.lastname@example.org.