Public Works

Roanoke Road Reconstruction Update

Updated January 14th, 2019

The section of Roanoke Road between the current Charles Schwab Campus and Hwy 170 will be reduced to one lane at 2:00 pm on Tuesday, January 15th. Construction crews will be pouring concrete on each side of the road to build new wing walls around the drainage culvert. Wing walls guide the water to the drainage pipe under the road, as well as reinforce the roadway. These structures will be stronger & more sustainable than the previous walls. These improvements will prevent future roadway failures for a long time.

Once the wing walls have been constructed and the concrete set, we will have one final step in the reconstruction process, weather permitting. We will have an asphalt crew come out and finish the project, likely on a Saturday. The road will need to be shut down completely to complete that step of the process. As soon as we get that scheduled, we will post it here on the website and our social media accounts. 

We know this has been a trying process, but the result will be a stronger, safer roadway for our residents and commuters. Thank you for your patience. 

Roanoke Road Wing Walls 011419

Winter Quarter Averaging begins December 1st

Updated November 12, 2018

Every year, residential sewer charges are determined by your water usage during the Winter Quarter (December, January, February). We will calculate every resident's average during the month of March, and you should see any changes on your April bill. 

If you are new to Westlake, you will be assigned the system average (15,000) until you have resided in Westlake through a complete Winter Quarter. Your sewer charges may still vary, as the system average is the maximum you can be charged. So if you use less than 15,000 gallons of water in a month, you will be charged according to your usage. 

Please see our dedicated Winter Quarter Average page for more details.

Residents on Automatic Bill Pay Please Read

Updated December 3, 2018

If you signed up for auto-pay, now is a great time to double-check your account numbers & bill delivery methods. Cards expire, bank account numbers change, and email addresses get updated. The end of the calendar year is a great time to make sure everything is up to date!

If you are interested in signing up for an online account, here is the quick setup guide to get you started. Keep in mind that you must update your password before the system will give you access to most functions. 

If you need help, please feel free to call (817-490-5732) or email your public works assistant, Dianna Orender.

Services Provided by Public Works:

Water & Sewer

Trash & Recycling

Street & Sign Maintenance 

Conservation & Backflow Prevention