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The Information Technology (IT) Department for the Town of Westlake plays a vital behind-the-scenes role in ensuring that all technological systems run smoothly, securely, and efficiently across municipal operations. This department is responsible for maintaining the town’s network infrastructure, cybersecurity, data management, communication systems, hardware and software support, and strategic technology planning.
From supporting Town Hall and Westlake Academy staff with day-to-day tech needs to implementing secure cloud-based solutions and protecting sensitive data from cyber threats, the IT team keeps Westlake connected, operational, and future-ready. They manage critical systems such as email servers, phone systems, backup and recovery platforms, website administration, and the integration of new technologies to improve service delivery and citizen engagement.
In essence, the IT Department ensures that technology empowers—rather than interrupts—the work of serving the Westlake community. Whether it’s troubleshooting an issue, deploying new software, or advancing long-term digital initiatives, they are the trusted backbone of the town’s digital infrastructure.
